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Custom eLearning Solution
The Problem
The Solution
The solution involved creating captivating and interactive eLearning modules, aligned with state voter registration legislation, and introducing an Organizer Certification program. These modules were carefully crafted using content from subject matter experts, live webinars, and previous training materials. With gamification techniques, the course incorporated interactive elements, quizzes, and decision-making scenarios to boost engagement and provide immediate feedback, resulting in a heightened learning experience for the learners.
Design And Development Process
Our team worked with the following Subject Matter Experts: the Director of Voter Registration, the Director of Voter Registration Quality Assurance, the Director of Data, and Director of Communications. We created a fully responsive, digital learning solution that is accessible to partners 24/7 on multiple platforms. The solution included:
- An initial needs assessment and identified learning objectives.
- A review of all content including videos, webinars, and PPTs
- Created comprehensive text storyboards in Google Docs for review and comments from SMEs.
- A mix of visually appealing interactive courses, scenario-based interactions, and interspersed knowledge checks in multiple choice, true/false and other formats
- Scenario based interactions were designed to replicate situations organizers may encounter in the real-world.
- Gamification elements linked the knowledge obtained in the courses with immediate feedback and reward.
- Job Aids and infographics were available to partners for immediate access in the field. They were designed with a strong visual component to help learners retain key information and processes.
Mobile Learning Solution
The Problem
When faced with challenges in customer interaction and the need to enhance their customer service team’s performance, our company recognized the importance of investing in a comprehensive solution. To bridge the gap and deliver exceptional customer experiences, we made a strategic decision to create a tailored training program.
The Solution
Our team of experts created this customized eLearning development solution for a company that needed a refresher course on the best practices for engaging with customers. We created an eLearning solution that is engaging, effective, and tailored to their unique needs. This course uses custom interactions gamification to help the customer service representatives improve their interaction with potential customers.
Questions About Elearning Development – Faqs
We would love to talk to you to help you figure out how much your course will cost. There are a lot of variables to consider when determining the cost. Before we do that, we must have a full understanding of your needs. There are important things we must consider. For example, do you want a straightforward, linear course or do you want lots of interactivity and branching? Do you want a custom eLearning course, or do you have a course that has been previously designed? Is your course text-based or is it mostly video-based?
These are the types of important questions we must answer before we can determine the cost of your project. The best way to determine the cost of your project is for us to have a conversation about your needs. Don’t hesitate to reach out at Info@Corpcourseware.com
It depends on the scope of your project. Quality eLearning takes time and planning. If it’s the first time you’ve collaborated with us, we recommend allowing three to four months to develop 60 minutes of finished e-learning content. From there, each additional hour of finished e-learning content adds about an additional month to the schedule.
Yes! We will deliver all source files to you as well as the published course.
That’s not a problem. Just contact me. We’re happy to help with future adjustments.
Curriculum Consulting
Customer Service
Type: Custom eLearning Development
Date: May 2023
Skills: Instructional Design, Curriculum Design, eLearning Development, Graphic Design
Background
Corporate Courseware created this course using quizzes and games to help the customer service representatives improve their interaction with potential customers.
Texting Service
Type: Custom eLearning Development
Date: May 2023
Skills: Instructional Design, Curriculum Design, eLearning Development, Graphic Design
Background
The political grassroots organizing committee had difficulty training organizers how to communicate professionally with constituents via text messages. The committee needed their content updated in a way that enhanced learning. The existing training relied heavily on text-based PowerPoint presentations that narrated by subject matter experts. They partnered with Corporate Courseware to design and develop this eLearning solution on the best practices for business texting.
