Customer Service
Type: Custom eLearning Development
Date: May 2023
Skills: Instructional Design, Curriculum Design, eLearning Development, Graphic Design
Background
Corporate Courseware created this course using quizzes and games to help the customer service representatives improve their interaction with potential customers.
Texting Service
Type: Custom eLearning Development
Date: May 2023
Skills: Instructional Design, Curriculum Design, eLearning Development, Graphic Design
Background
The political grassroots organizing committee had difficulty training organizers how to communicate professionally with constituents via text messages. The committee needed their content updated in a way that enhanced learning. The existing training relied heavily on text-based PowerPoint presentations that narrated by subject matter experts. They partnered with Corporate Courseware to design and develop this eLearning solution on the best practices for business texting.